Frequently Asked Questions

Where are you located?
We are located in Sydney, Australia!

Are all of your items handmade?
Yep! We make and design all of our products, however we do outsource for materials.

Do you accept custom orders?
Absolutely! Please reach out to discuss your idea through email or Instagram.

How long until my order is dispatched?
We aim to ship card orders within 1-3 business days and custom items within 5-7 business days. Sometimes we need an extra day or two during busier periods.

Do you ship internationally?
We are currently not shipping outside of Australia.

How much does shipping cost? 
Domestic shipping within Australia starts at $3 for an untracked letter, or $11 with tracking.

What is your return policy?
Check out our return policy here. 

If you have a question that isn’t answered here, please contact us.